Warranty

Dear customers,

Thank you for choosing to purchase Theleadlight. We are confident in the quality of our products and offer warranties on many items. The following are important elements of our warranty policy:

1. Warranty period: Theleadlight’s warranty starts from the date you purchase the product. During the warranty period, if the product has any manufacturing defects or quality problems, we will provide corresponding warranty services.

2. Proof of purchase: When making a warranty claim, you will need to provide the original receipt as proof of purchase. Please keep your proof of purchase in case you need to make a claim.

【Warranty Coverage: Warranty coverage includes failure or damage due to manufacturing defects or material problems. Depending on the circumstances, we will repair the product, replace damaged parts or provide new replacement products. 】

The warranty does not cover the following:

1. Failure caused by human damage or incorrect use.

2. Unauthorized repairs or alterations.

3. Damage caused by natural disasters, accidents or other uncontrollable external factors.

4. Damage caused by normal wear and tear of the product or improper use.

5. Warranty Process: If you need to file a warranty claim, please follow these steps:

*Provide proof of purchase and relevant photos so we can evaluate the problem and process your claim.

We will guide you on further steps, such as returning the product or sending it to a designated repair center.

Once we confirm that a warranty claim is eligible, we will process it as quickly as possible to repair, replace or provide other appropriate solutions.

Our warranty policy is designed to ensure that the products you purchase will maintain good quality and performance under reasonable conditions of use. If you have any questions about your warranty policy or require more details, please feel free to contact our customer service team at theleadlight.co.uk.